Terms & Conditions

Last Updated: 4 July 2026

These Terms & Conditions (“Terms”) govern your access to and use of the Spranki website, available at www.spranki.com, together with any Spranki products, downloads, subscriptions, resources, emails, educational content, digital files, and related services provided by us (together, the “Services”).

By accessing the website, downloading the free Spranki deck, creating an account, purchasing or using a premium Spranki subscription, subscribing to our mailing list, or otherwise using the Services, you confirm that you have read, understood, and agree to be bound by these Terms.

If you do not agree to these Terms, you must not access or use the Services.

1. Who We Are

Spranki is a medical education resource designed to support UK-based medical students and healthcare professionals with exam revision.

The Services are operated by Spranki Ltd (“Spranki”, “we”, “us”, or “our”).

Our details are:

Legal entity: SPRANKI LTD
Company number: 16683133
Registered office / business address: 5 Brayford Square, London, England, E1 0SG
Email: info@spranki.com
Website: www.spranki.com

2. Definitions

In these Terms:

“Free Spranki Deck” means the free version of the Spranki Anki deck made available through the website or associated download links.

“Premium Spranki Subscription” means any paid recurring subscription that provides access to premium Spranki content, which may include a larger deck, additional cards, updates, bonus resources, premium downloads, or other subscriber-only educational materials.

“Spranki Content” means all content made available through the Services, including Anki cards, decks, explanations, images, diagrams, tags, text, downloadable files, videos, graphics, branding, emails, web pages, and any other materials.

“User”, “you”, or “your” means any person who accesses or uses the Services.

“Anki” refers to the third-party spaced repetition software with which the Spranki decks are intended to be compatible. Spranki is not affiliated with, endorsed by, or sponsored by Anki, AnkiWeb, AnkiMobile, or AnkiDroid.

3. Eligibility and Geographic Access

The Services are intended for users aged 18 or over.

The Services are intended for users located within the United Kingdom. We may use geolocation, payment, account, or technical measures to restrict access from outside the UK.

By using the Services, you confirm that:

  1. you are at least 18 years old;
  2. you are accessing the Services from within the United Kingdom;
  3. the information you provide to us is accurate and complete; and
  4. you will comply with these Terms.

We reserve the right to refuse, restrict, suspend, or terminate access where we reasonably believe that a user is outside the permitted territory, is under 18, has provided inaccurate information, or has breached these Terms.

4. Educational Use Only

All Spranki Content is provided for educational and revision purposes only.

Spranki Content must not be used for:

  1. clinical decision-making;
  2. diagnosis or treatment of patients;
  3. providing medical advice;
  4. replacing official teaching, clinical guidelines, prescribing references, local policies, or professional judgement; or
  5. any activity where reliance on incomplete, inaccurate, or outdated information could cause harm.

Medical knowledge changes over time. Although we aim to keep Spranki Content useful and accurate, we do not guarantee that it is complete, current, error-free, or suitable for any particular examination, curriculum, clinical setting, or professional purpose.

You are responsible for checking information against official guidance, your medical school or employer’s requirements, national guidelines, local policies, and appropriate clinical resources.

5. Free Spranki Deck

The Free Spranki Deck is made available free of charge and may include a limited selection of Spranki Content.

The Free Spranki Deck may differ from the Premium Spranki Subscription in scope, number of cards, frequency of updates, level of detail, tagging, included topics, or available features.

We may change, update, restrict, replace, suspend, or withdraw the Free Spranki Deck at any time without notice.

Your use of the Free Spranki Deck is subject to the licence restrictions set out in these Terms. In particular, you may use the Free Spranki Deck for your own personal, non-commercial educational use only. You must not share, upload, publish, sell, redistribute, or make the Free Spranki Deck available to others without our prior written consent.

6. Premium Spranki Subscription

The Premium Spranki Subscription provides access to paid Spranki Content on a recurring subscription basis.

The exact features, content, price, billing period, and renewal terms of the Premium Spranki Subscription will be shown at checkout or on the relevant subscription page before you purchase.

A Premium Spranki Subscription may include, depending on the plan offered at the time:

  1. access to the premium Spranki Anki deck;
  2. additional cards not included in the Free Spranki Deck;
  3. updates to premium cards or tags;
  4. subscriber-only download links;
  5. supplementary revision resources; and/or
  6. other premium educational materials described on the website.

We may add, remove, update, correct, reorganise, or replace Premium Spranki Subscription content from time to time. We do not guarantee that any specific card, tag, topic, feature, or resource will remain available indefinitely.

A Premium Spranki Subscription does not guarantee any examination result, ranking, score, interview outcome, job offer, academic result, clinical competence, or professional progression.

7. Accounts, Access Links, and Security

To access some parts of the Services, including the Premium Spranki Subscription, you may need to create an account, use a password, or access a private download link.

You are responsible for keeping your account details, passwords, and download links secure.

You must not:

  1. share your account with another person;
  2. allow another person to access Premium Spranki Content using your account;
  3. share private download links;
  4. publish account-restricted content;
  5. attempt to bypass access controls; or
  6. use another person’s account without permission.

If you believe your account, password, or download link has been compromised, you must contact us promptly at info@spranki.com.

We may suspend or terminate access where we reasonably suspect account sharing, unauthorised redistribution, security abuse, or breach of these Terms.

8. Prices, Payment, and Billing

Prices for the Premium Spranki Subscription will be displayed before purchase. Prices may be shown as monthly, annual, or otherwise depending on the plan offered.

Unless stated otherwise, prices are shown in pounds sterling and include VAT where VAT is applicable.

Payments are processed by our third-party payment provider, currently Stripe. We do not store your full payment card details.

By purchasing a Premium Spranki Subscription, you authorise us and our payment provider to charge your selected payment method for the applicable subscription fees and any applicable taxes.

Your subscription will renew automatically at the end of each billing period unless cancelled before the renewal date.

If a payment fails, we may attempt to take payment again. If payment remains unsuccessful, we may suspend or terminate your access to Premium Spranki Content.

We may change subscription prices from time to time. Any price change will not affect the current paid billing period. Where required, we will give you notice before a new price applies. If you do not agree to the new price, you should cancel your subscription before the next renewal date.

9. Cancellation of Premium Spranki Subscription

You may cancel your Premium Spranki Subscription at any time by:

  1. using the account or subscription management portal, where available;
  2. following the cancellation instructions provided at checkout or in your confirmation email; or
  3. emailing us at info@spranki.com.

Cancellation prevents future renewal charges. Unless otherwise stated or required by law, cancellation does not automatically entitle you to a refund for the current billing period, and you may continue to have access until the end of the period you have already paid for.

We aim to make cancellation straightforward. If you subscribed online, we will provide an online or email-based method to cancel.

You are responsible for cancelling before your renewal date if you do not want your subscription to renew.

10. Consumer Cancellation Rights and Digital Content

If you are a UK consumer purchasing a Premium Spranki Subscription online, you may have a legal right to cancel during a cooling-off period.

However, Spranki Content is digital content. Where you request or agree to immediate access to digital content during the cooling-off period, you may lose your right to cancel once access, download, or supply of the digital content has begun, to the extent permitted by applicable law.

At checkout, we may ask you to confirm that:

  1. you want immediate access to the digital content; and
  2. you acknowledge that you may lose your right to cancel once the digital content is supplied, downloaded, accessed, or made available to you.

If you do not agree to immediate access, we may delay providing access until the relevant cooling-off period has expired.

Nothing in these Terms affects your statutory rights, including rights that cannot legally be excluded or limited.

11. Refunds

Unless required by law, subscription fees are non-refundable once Premium Spranki Content has been supplied, accessed, downloaded, or made available.

We do not offer refunds because:

  1. you changed your mind after accessing the digital content;
  2. you did not use the subscription;
  3. you forgot to cancel before renewal;
  4. you no longer need the content;
  5. you did not achieve a particular exam result; or
  6. you prefer another educational resource.

This does not affect your statutory rights. If digital content is faulty, misdescribed, unavailable in a way that breaches your legal rights, or otherwise gives rise to a statutory remedy, you may be entitled to a repair, replacement, price reduction, refund, or other remedy required by law.

Refund requests should be sent to info@spranki.com with your name, purchase email, date of purchase, and reason for the request.

Submitting a refund request does not guarantee that you will receive a refund. We reserve the right to refuse refund requests where Premium Spranki Content has already been supplied, accessed, downloaded, or made available, unless a refund is required under applicable consumer law.

12. Licence to Use Spranki Content

Subject to your compliance with these Terms, we grant you a limited, personal, non-exclusive, non-transferable, revocable licence to use Spranki Content for your own personal, non-commercial educational and revision purposes.

For the Free Spranki Deck, this licence applies to the free content we make available to you.

For the Premium Spranki Subscription, this licence applies to any Premium Spranki Content that is supplied, accessed, downloaded, or otherwise made available to you during your subscription or any access period we expressly provide.

If your Premium Spranki Subscription ends, you may continue to use any Premium Spranki Content that you have already downloaded for your own personal, non-commercial educational use, unless we have terminated your access due to breach of these Terms. However, you will no longer be entitled to receive future updates, new downloads, revised versions, subscriber-only resources, or ongoing access to Premium Spranki Content unless you have an active subscription.

The restrictions in these Terms continue to apply after your subscription ends. In particular, you must not share, upload, publish, sell, redistribute, sublicence, or commercially exploit any Premium Spranki Content, including any copies or modified versions that remain in your possession after cancellation.

You may modify Spranki Content for your own personal study use only, such as editing cards, adding notes, reorganising tags, or adapting cards for your own revision.

Where possible, we recommend using the designated “Personal Notes” field for your own notes or additions. If you directly edit Spranki cards, fields, tags, formatting, or other deck content, future Spranki updates may overwrite, replace, conflict with, or remove your personal edits. We are not responsible for preserving, recovering, or restoring any personal edits that are lost or affected when you update, import, replace, or sync Spranki Content.

You must not distribute, publish, sell, sublicense, share, upload, or otherwise make available any original or modified version of Spranki Content without our prior written consent.

13. Intellectual Property

All Spranki Content is owned by or licensed to Spranki unless stated otherwise.

All rights not expressly granted in these Terms are reserved.

You must not:

  1. copy Spranki Content except as permitted for personal study;
  2. share Spranki decks, cards, files, notes, screenshots, exports, or download links with others;
  3. upload Spranki Content to AnkiWeb, shared decks, Google Drive, Dropbox, Discord, WhatsApp groups, Telegram groups, forums, social media, file-sharing sites, torrent sites, or any public or private distribution channel;
  4. sell, rent, license, monetise, or commercially exploit Spranki Content;
  5. create a competing product or service using Spranki Content;
  6. remove, alter, or obscure copyright notices, branding, watermarks, metadata, or licence notices;
  7. scrape, extract, crawl, mass-download, reverse engineer, or otherwise attempt to copy Spranki Content at scale;
  8. use Spranki Content to train, fine-tune, or improve artificial intelligence systems or machine learning models without our prior written consent;
  9. bypass, disable, or interfere with access controls, download limits, paywalls, security measures, or technical protection measures; or
  10. assist any other person in doing any of the above.

Unauthorised copying, redistribution, publication, resale, or commercial use of Spranki Content is strictly prohibited and may result in termination of your access and legal action.

14. Acceptable Use

You agree not to use the Services in any way that:

  1. breaches these Terms;
  2. infringes intellectual property rights;
  3. is unlawful, fraudulent, abusive, misleading, or harmful;
  4. interferes with the operation, security, or availability of the website;
  5. attempts to gain unauthorised access to accounts, systems, or data;
  6. introduces viruses, malware, or harmful code;
  7. circumvents geographic restrictions, payment controls, or access restrictions;
  8. misrepresents your identity, location, eligibility, or relationship with Spranki;
  9. uses the Services for commercial teaching, tutoring, institutional distribution, or paid educational services without our prior written consent; or
  10. damages the reputation, operation, or commercial interests of Spranki.

15. Commercial, Institutional, and Teaching Use

Spranki Content is licensed for personal educational use only.

You must obtain our prior written consent before using Spranki Content for:

  1. university teaching;
  2. society teaching;
  3. paid tutoring;
  4. commercial courses;
  5. institutional subscriptions;
  6. group distribution;
  7. educational platforms;
  8. revision companies;
  9. workplace teaching; or
  10. any other use beyond personal study.

Permission requests should be sent to info@spranki.com.

16. Updates, Errors, and Availability

We may update Spranki Content from time to time, including to correct errors, reflect guideline changes, improve clarity, add new topics, remove outdated content, or reorganise the deck.

We do not guarantee that updates will be provided on any particular schedule.

We may temporarily suspend access to the Services for maintenance, technical issues, security reasons, payment issues, or circumstances outside our control.

We do not guarantee uninterrupted access to the website, downloads, accounts, or subscription content.

If you identify a possible error, outdated statement, broken link, formatting issue, or other problem in Spranki Content, we encourage you to report it using the feedback form linked within the relevant Spranki card or resource.

The feedback form is the preferred method for submitting content feedback, as it helps us identify the relevant card, topic, and issue more accurately.

You may also contact us at info@spranki.com. We may review feedback, corrections, and suggestions, but we are not obliged to respond individually or make any particular change.

17. Third-Party Platforms, Products, and Links

The Services may refer to, integrate with, link to, or be compatible with third-party platforms, products, or services, including Anki, AnkiWeb, Stripe, AMBOSS, email platforms, or other medical education services.

Third-party services are governed by their own terms, policies, and privacy notices.

We are not responsible for:

  1. the availability, accuracy, legality, performance, or security of third-party services;
  2. changes to third-party platforms that affect compatibility with Spranki Content;
  3. third-party payment processing issues;
  4. third-party website content;
  5. third-party privacy practices; or
  6. loss caused by your use of third-party services.

References to third-party services do not mean that Spranki is affiliated with, endorsed by, or responsible for those services unless expressly stated.

18. Sponsors, Affiliates, and Promotions

Spranki may receive sponsorship, affiliate income, referral fees, commission, discounts, or other benefits from third parties.

Spranki has received commercial support from AMBOSS and may promote AMBOSS or other medical education products or services.

Where we use affiliate links or discount codes, we may earn a commission if you purchase through those links or codes.

We aim to make sponsorships and commercial relationships clear where appropriate. However, you are responsible for assessing whether any third-party product or service is suitable for you.

Third-party offers may change, expire, be withdrawn, or be subject to separate terms.

19. Mailing List and Communications

If you subscribe to our mailing list, create an account, download content, or purchase a subscription, we may send you emails relating to Spranki.

These may include:

  1. service emails, such as purchase confirmations, account notices, subscription updates, cancellation confirmations, and important changes to the Services;
  2. educational updates relating to Spranki Content;
  3. product updates;
  4. promotional emails;
  5. affiliate offers; and
  6. sponsorship-related communications.

You can unsubscribe from marketing emails at any time by using the unsubscribe link in the email or contacting us at info@spranki.com.

Unsubscribing from marketing emails will not prevent us from sending important service emails relating to your account, purchases, subscription, legal notices, or security.

20. Privacy and Data Protection

We process personal data in accordance with our Privacy Policy, available at here.

Our Privacy Policy explains what personal data we collect, how we use it, how long we keep it, who we share it with, and your data protection rights.

By using the Services, you acknowledge that we will process your personal data as described in our Privacy Policy.

21. Termination and Suspension

We may suspend, restrict, or terminate your access to the Services if we reasonably believe that:

  1. you have breached these Terms;
  2. you have shared, redistributed, or attempted to commercially exploit Spranki Content;
  3. you have shared account details or download links;
  4. payment has failed;
  5. you have used the Services unlawfully or abusively;
  6. your use creates a security, legal, operational, or reputational risk; or
  7. we are required to do so by law.

Where appropriate, we may give notice and an opportunity to remedy the breach. However, we may act immediately where the breach is serious, repeated, fraudulent, security-related, or involves intellectual property misuse.

Termination does not affect any rights or obligations that have already arisen, including payment obligations, intellectual property rights, confidentiality, liability limitations, and restrictions on redistribution.

22. Disclaimers

The Services and Spranki Content are provided on an “as is” and “as available” basis.

To the fullest extent permitted by law, we do not give any warranty, representation, or guarantee that:

  1. Spranki Content is accurate, complete, current, or error-free;
  2. Spranki Content will match any particular syllabus, curriculum, examination, question bank, or guideline;
  3. the Services will be uninterrupted, secure, or available at all times;
  4. errors will be corrected within any particular timeframe;
  5. the Services will be compatible with all devices, versions of Anki, or third-party software;
  6. using Spranki will improve your exam score or academic performance; or
  7. the Services will meet your individual requirements.

Nothing in these Terms affects any warranty, right, or remedy that cannot be excluded under applicable law.

23. Limitation of Liability

Nothing in these Terms limits or excludes our liability for:

  1. death or personal injury caused by negligence;
  2. fraud or fraudulent misrepresentation;
  3. breach of your statutory rights that cannot legally be excluded or restricted; or
  4. any other liability that cannot legally be excluded or restricted under applicable law.

Subject to the above, Spranki will not be liable for any loss or damage arising from:

  1. reliance on Spranki Content for clinical decision-making, patient care, professional medical advice, or any purpose other than personal educational revision;
  2. examination failure, academic outcome, interview outcome, job application outcome, or professional progression;
  3. your failure to check Spranki Content against official guidance, local policies, medical school requirements, examination requirements, or appropriate clinical resources;
  4. your modification, deletion, import, export, syncing, updating, or replacement of Spranki Content;
  5. loss of personal edits, notes, tags, scheduling, progress, Anki settings, Anki data, or other user-generated changes;
  6. unauthorised sharing, redistribution, publication, resale, or misuse of Spranki Content;
  7. third-party platforms, services, payment providers, software, websites, or tools, including Anki, AnkiWeb, AnkiMobile, AnkiDroid, Stripe, Mailchimp, Memberstack, Webflow, or AMBOSS;
  8. temporary unavailability, maintenance, technical faults, download issues, account access issues, or compatibility issues, except where this would breach rights that cannot legally be excluded;
  9. loss of profit, revenue, business, goodwill, opportunity, or anticipated savings;
  10. loss of data, except where liability cannot legally be excluded or restricted; or
  11. indirect or consequential loss.

Subject to the above, our total liability to you arising out of or in connection with the Services shall not exceed the greater of:

  1. the total amount you paid to Spranki in the 12 months before the event giving rise to the claim; or
  2. £100.

This limitation does not affect any refund, repair, replacement, price reduction, or other remedy that you may be entitled to under applicable consumer law.

24. Indemnity

If you breach these Terms, misuse Spranki Content, redistribute Spranki Content, infringe our intellectual property rights, or use the Services unlawfully, you agree to compensate us for reasonable losses, costs, damages, liabilities, and expenses arising from your breach, to the extent permitted by law.

This may include legal costs reasonably incurred in enforcing our rights.

25. Changes to the Services

We may change, update, suspend, or discontinue any part of the Services at any time.

This includes changes to:

  1. the Free Spranki Deck;
  2. Premium Spranki Subscription content;
  3. pricing;
  4. download methods;
  5. account systems;
  6. features;
  7. third-party integrations;
  8. sponsorships; and
  9. availability of particular resources.

Where a change materially affects an active paid subscription, we will take reasonable steps to notify you.

26. Changes to These Terms

We may update these Terms from time to time.

The updated Terms will be posted on this page with a revised “Last Updated” date.

Where changes are material, we may notify you by email, website notice, checkout notice, or account notice.

Your continued use of the Services after updated Terms become effective means you accept the updated Terms.

If you do not agree to the updated Terms, you must stop using the Services and, where applicable, cancel your subscription.

27. Assignment

You may not transfer or assign your rights or obligations under these Terms without our prior written consent.

We may transfer or assign our rights and obligations under these Terms as part of a business transfer, restructuring, sale, merger, or transfer of the Spranki business or assets.

28. Severability

If any part of these Terms is found to be invalid, unlawful, or unenforceable, the remaining parts will continue in full force and effect.

29. No Waiver

If we do not enforce a right under these Terms, this does not mean we have waived that right.

Any waiver must be made in writing.

30. Governing Law and Jurisdiction

These Terms are governed by the laws of England and Wales.

The courts of England and Wales will have exclusive jurisdiction over any dispute arising out of or in connection with these Terms, except where applicable consumer law gives you the right to bring proceedings elsewhere.

31. Contact Us

For questions about these Terms, cancellation, refunds, permissions, intellectual property, or Spranki Content, contact:

Email: info@spranki.com
Website: www.spranki.com

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